The management of this hotel needs to take a trip to Las Vegas to see how a well run resort casino really works. This hotel likes to promote itself as a world class resort and casino. When the server finally acknowledged me, she turned and went back to serving tables! I never did get a seat and finally walked out. I tried to get into the Curve restaurant for breakfast and waited at the entrance for several minutes before I was even acknowledged, despite several staff members looking my direction. This is supposed to be a 24 hour casino, but you cant get anything to eat except food court Chinese food? Ridiculous. There are two other take-out style counters for burgers and pizza, both of which were closed. The food quality and setting was akin to a shopping mall food court. The only food available after midnight is a take-out style Chinese food counter. Great on a rainy day when you are struggling with lots of luggage. Parking is a ten minute walk to the front desk, half of which is outside. The suite was nothing more than adequate. Every time i have phoned in to the hotel, i have waited on hold for an excessive amount of time.
I had a vert poor experience at the River Rock.
